The technical department for companies that don’t have one.The technical department for companies that don’t have one.

Copiers, cameras, the website, even the elevator phone. When it’s technical and nobody in your office wants to deal with it, we take it on, including the vendor calls.

The problem does not stop at the edge of a scope list. We take the rest. Vendor calls included.

Copiers, cameras, the website, the phone line in the elevator. If it’s technical and nobody in your office wants to deal with it, it’s ours.

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We take the rest.
The odd jobs no scope list covers, and nobody in your office wants.
Copiers, cameras, the elevator line.
If it’s technical, it’s ours.
Cabling and cameras, handled.
We decide what goes where, then make it work on the network.

Trevor connects a blue network cable to a large office printer while an office worker watches. — Yes, the copier is our problem too.

What people actually call us about

The copier stopped talking to the network.
Is it the copier, the network or the company that services it? We find out, and we make the call.
The cameras came back up in the wrong order.
Security cameras after a power outage, put back the way they were.
The elevator phone has to work before the inspection.
A line nobody thinks about until the inspector asks.
The website stuff nobody owns.
The domain renewal, the contact form, the DNS change your web developer needs. We watch those too.

Switching from another IT company?

Switching to us

Out of scope.

Managed services agreements come with a boundary. Past it, you are calling the copier vendor yourself, holding for the carrier, chasing the web designer who won’t answer.

That boundary protects the provider’s margin. You are the one left making the calls.

Here, the answer to an odd request is usually just yes, from one person who already knows your setup.

What we do and don’t touch.

We decide what goes where.
On a camera or cabling job: the equipment, the locations, and what it connects to.
We line up the installers.
We coordinate the low-voltage crew. We are not the ones pulling wire through your ceiling.
We make it work on the network.
Plenty of installers run a beautiful cable and leave you with equipment nobody configured. That part is ours.