One monthly amount, set to fit the business.

The amount is set by your situation, not by a rate card. A two-person startup, a nonprofit and a 120-person firm that leans on us every day shouldn't pay the same. We get to know your business, then agree on one monthly amount for the work you need.No price on this page, on purpose. We learn your business, then agree on one monthly amount for the work you need.

Book 15 minutes with Billy

We’re accepting new clients.

or call (817) 265-5000 Or ask Billy a question

How it goes: a conversation with Billy, a read-only first look at your business and systems, then a proposal with the actual figure in it.

What moves the amount What it covers

Calling us or asking for advice never adds to the bill.

Why there's no price on this page.

Because we would have to make one up. A posted price is a guess about a business we have never seen, and you would be the one paying for the guess. Some clients pay next to nothing. Some pay a good deal more, and get a good deal more. The amount comes from a short list of things we can only learn by talking with you. Fifteen minutes with Billy gets you a rough idea. A read-only look at your systems gets you a proposal with the actual figure in it. Nobody sits through a pitch on the way there.

What moves the amount

Who we support. How many people, and how much they ask of us.
What they run. Servers, cloud, line-of-business software, phones. More moving parts, more to keep running.
How much you want from us. Keep things running, or keep improving them too. We settle that up front, and calling us after that never changes it.
Where the business is. A startup with promise, a nonprofit, a firm having a hard year and a 30-year-old company with heavy needs all pay differently. On purpose.

One client came to us as two people with a good idea and not much money, so we charged a reduced rate and billed for fewer people than they actually had while they got on their feet. They're a much bigger company now, and that's the whole point. Carrying a client early is not charity. If they do well, then we do too.

What the monthly amount covers.

Based on the people we support and the systems they use.

Help, maintenance and advice: Part of the monthly work.
Your headcount changes: The bill adjusts up or down.
Windows PCs and Apple devices: The same per-person price. No Apple surcharge.
Switching to us: No onboarding fee.
Work outside the monthly scope: Agreed before we start.
Extra invoices: Rare. We generally talk first.

Nothing bundled that you can’t take apart. We cut what you don’t need before we add anything.

Hardware, software and other vendor purchases are separate from our service. We resell nothing and take no vendor commissions.

If your first 90 days aren’t what we told you they’d be, you walk away with every password, document and setting we hold for you, at no extra charge. No contract to break. Switching to us

Brandy discusses a project by phone beside an unmarked estimate sheet at her home desk.

Talk through what working together includes.

Book 15 minutes with Billy or call (817) 265-5000

Billy reads these himself. You’re welcome to ask while you’re still exploring, including before involving the owner.