Church IT in Dallas-Fort Worth
We help your staff and volunteers trace problems across Wi-Fi, check-in software and printers, then write down the fix.
“Unplug it” isn’t a fix. We trace it with whoever looks after your tech, then write the fix down.
Your tech person, staff or volunteer, is already checking the Wi-Fi, the print station and the vendor app. When the check-in vendor blames the label printer, we trace it to the end.
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Jack, your BDunn tech, writing down the check-in printer fix
We work with your tech person.
Staff or volunteer, we trace it with them.
The fix gets written down.
And a fallback gets tested.
Check-in that prints.
The check-in app, the label printer and the Wi-Fi, traced together.
We’ve worked with these systems in churches. We connect the office, check-in stations, presentation computers and streaming equipment, and help staff and volunteers keep them working together.
People rotate through staff and volunteer jobs, and their access stays behind. We help your IT person map who approves what, whether that’s your leadership or a denominational office, and clear what no longer fits. They shouldn’t have to carry every Sunday alone.
Ask how we help your tech personThe office printer may not work from the iPad at the door, since Planning Center supports different printers for computer and tablet stations. Check in a child, match a guardian, print the label. Planning Center’s printer list.
A good picture in the booth proves nothing. Start the stream early and watch it on a phone off the church Wi-Fi, the way people at home will. Find the dropout on Thursday, not during the sermon.
Before you switch giving platforms, ask what happens to saved payment methods. Stripe moves card data only to another PCI DSS Level 1 processor, and payment details saved with Link can’t move between processors. Every donor who never re-enters a card is a recurring gift that quietly stops. Stripe’s rules.
ProPresenter, the stream and the lyrics often run on a Mac in the booth. We look after it with the office PCs: kept updated, with its Apple account and licenses in the church’s name, not a volunteer’s. Mac and Apple support.
We keep them on their own lane, make sure someone can still pull up a recording when it matters, and keep track of who can unlock which door.
Alongside standardized systems and monitoring, an AI assistant used approved documentation to guide volunteers through common technical problems.
Routine fixes fell from about 25 minutes to eight during a six-month pilot.
Sunday services ran on a handful of volunteers who understood the streaming computer, audio routing, presentation system and network. When something broke, the fix often interrupted worship or the livestream. We standardized the audiovisual computers, wrote down the operating procedures, and set up monitoring for the network, streaming endpoints, software health and equipment logs. An AI support assistant uses approved technical documentation to walk volunteers through common problems and recovery steps. Critical systems have tested fallbacks. Over a six-month pilot, the average routine fix went from about 25 minutes to about eight. Recovering from a common failure no longer depends on one person.
Worked with these guys through my employer for the last 6 years. Always very professional.
Every review on Google: five stars.
Switching from another IT company, or from a volunteer? Ask anyway.Switching to us
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