About BDunn & Company

IT You Can Count On, Like Any Other Utility

IT ought to work like the electricity in your building. You shouldn't have to think about it until you need something new. First we make the systems reliable. Then we can talk about using technology to make the business better.

Billy Dunn has been managing IT for small and mid-size businesses in the Dallas-Fort Worth area since 1989. Not through advertising and not through cold calls. Nearly every client came through a referral.

BDunn & Company is family owned and operated. Brandy Dunn owns it, which makes us a woman-owned and Native American-owned business. Our technicians handle the day-to-day work and the environments are designed and supervised by the same person who has been doing this since 1989. Meet the family.

We set client environments up deliberately, with hardware and software chosen for the job.

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IT professionals collaborating at a workstation

What We Do

Everything Technical, Handled

We handle the normal IT work and quite a bit that doesn't fit neatly on an IT company's scope sheet.

Managed IT Services

Patching, backups that get restore-tested, protection on every machine, and monitoring that runs around the clock. You call one number when something breaks.

IT Security & Threat Defense

The breaches that hit businesses your size are almost never exotic. It's a reused password, a convincing invoice, or a wire request that looked like it came from the owner. We start there, then layer on protection on every machine, email filtering, multi-factor authentication, and round-the-clock monitoring watched by a staffed security operations center.

AI Consulting & Adoption

Your employees are probably already using AI, whether the company has made a decision about it or not. We help figure out where it actually saves time. We'll also tell you what shouldn't go into it and which tools aren't worth the money.

Google Workspace

Google Workspace is easy to start and surprisingly easy to leave half configured. We manage the users and sharing, fix the security settings, and handle the routine administration that otherwise gets ignored.

Microsoft 365

Microsoft licensing is complicated enough that businesses regularly pay for things they aren't using while missing security features they already own. We manage the tenant and sort out what you're actually paying for.

Business Phone Systems

We deploy and support 3CX phone systems with Yealink desk phones. Call routing, auto-attendant, voicemail to email, and mobile apps so staff can work from anywhere without handing out their cell numbers.

Why BDunn

You've probably been burned before

Almost everyone who calls us has a story about the last provider. Here is what we do differently, and none of it is hard to check.

You've Got Our Cell Number

When you have a problem, you call us directly. No ticket numbers. No queues. No automated phone trees. You get a real person who already knows your business and your systems.

We Fix Causes, Not Symptoms

Most recurring IT problems trace back to something that was configured wrong once and never revisited. Somebody applies a workaround, it half works, and the same issue comes back every few months forever. We'd rather spend the afternoon finding out why it happens. That costs more the first time and it's the reason our clients call us less as the years go on, not more.

Built on Referrals

We've never paid for advertising. The last was a chamber listing in 2003, done in trade. Nearly every client came from another client who told somebody about us.

We Do Not Resell Anything

We do not resell hardware, software, or licenses. We do not take vendor commissions. When we tell you to buy a Ubiquiti switch instead of a Cisco, it is because we think it is the right switch for your business.

Most Problems Never Reach You

We find failing drives, stopped backups, and expiring certificates before they become your problem, which is why a lot of our work never reaches you as a problem at all. The goal is fewer emergencies, not faster answers to them.

Somebody Is Watching at 2am

Your systems are watched every hour of every day, weekends and holidays included, by a staffed security operations center rather than an alerting script nobody reads. Attackers work nights and holidays because that's when most companies aren't looking. Something found at two in the morning gets worked at two in the morning.

Managed IT is a flat monthly rate, charged per system or per user depending on which fits you. It moves when that count moves, and not otherwise. A bad week does not cost extra, and neither does calling four times on Tuesday. Work that falls outside it is unusual, and we raise it with you rather than let it turn up on an invoice.

See exactly how we're different

Industries We Serve

The businesses we're built for

Sensitive data, expensive downtime, and nobody on staff whose actual job is technology. Insurance and surety, title and escrow, wealth management, medical and dental practices, law firms, construction, veterinary, nonprofits and more.

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Security

Security built for a business your size

The breaches that hit companies like yours are almost never exotic. It's a reused password, a convincing invoice, or a wire request that looked like it came from the owner. We start there. Then your systems get watched every hour of every day, weekends and holidays included, because that's exactly when attackers prefer to work.

How we handle security

What Clients Say

Every review, five stars

A few of them. Several of these clients have been with us more than twenty years.

My law firm and our title company have had the benefit of over 20 years of excellent computer service from B Dunn. Evenings, weekends, holidays, we call and have prompt response and any necessary adjustments and repairs are handled. Highest recommendation.
Kim T.

Billy Dunn and his partners have been our saviors in many situations. The Dunn's always answered every call we made whether it was an Emergency or one of us goofing something up. The BDunn & Company has been a very important factor that allowed our company grow for the past 20+ years.
Bill S.

I was introduced to BDunn & Company when looking for a new IT option; they were referred to as "computer wizards". They've lived up to that description.
Maykus

If you're a business owner and your IT isn't something you can afford to worry about, you need BDunn & Company. … From installation and setup to managing our systems day-to-day, BDunn & Company is proactive, responsive, and incredibly knowledgeable. And when something does happen, having 24/7 support gives us an incredible level of confidence. … Five stars all day long.
Kenner L.

Over the 26 years of our business connectivity, BDunn and Company has proven itself to be a stellar company in all aspects. … Billy Dunn and his sons KNOW the IT industry and are always ahead of the changes. We are blessed to be one of their clients.
Jody M.

Very knowledgeable and timely. Willing to put things in simple terms if you are not a techy individual. Great customer service.
Christine B.

Where the old computers go

When we retire a fleet of workstations for a client, the machines that still have life in them get wiped properly and donated. It costs our clients nothing and keeps working hardware out of a landfill.

Supporter of Mission Arlington / Mission Metroplex

Get In Touch

Let's Have a Conversation

We don't do hard sells or generic demos. Tell us a bit about your business and what's not working the way it should. We'll have a straightforward conversation and tell you honestly whether we're the right fit.

Phone (817) 265-5000

Location Arlington, TX. Serving the Dallas-Fort Worth Metroplex

Email info@bdunn.com

Business Hours Monday to Friday 8am to 5pm, Saturday 10:30am to 5pm, Sunday 1pm to 5pm CT. Clients reach us outside those hours when they need to.