Confidential documents, trustworthy email, and systems that do not wait for somebody to notice a ticket.
Court portals, practice management software, document systems, scanners, PDF tools, email and phones all have to cooperate. When slow Wi-Fi, a failed switch, an expired domain or a locked account causes one of them to fail at 4:47 on filing day, it becomes everybody's problem at once.
Our managed IT work is designed to keep ordinary failures from becoming deadline emergencies. Systems are watched around the clock by a staffed security operations center, and we handle routine work early so it is less likely to interfere. When something breaks, you can reach a person who takes responsibility for it.
A single matter can involve pleadings, discovery, medical records, financial statements, deposition video and years of correspondence. That moves between attorneys, staff, clients, opposing counsel, courts and outside experts. One bad sharing permission or one compromised mailbox can expose far more than anyone intended.
We manage Microsoft 365 and Google Workspace, access control, multi-factor authentication, the network and document sharing. Backups are kept isolated from the systems they protect, and restores get tested. A backup nobody has ever restored is a reassuring theory.
Attorney e-filings in covered Texas state courts generally pass through the statewide eFileTexas system, using one of its approved service providers. Federal filing is separate: each attorney who files electronically needs an individual PACER account and filing privileges from each federal court where they file. Those filing accounts still depend on the firm's email, document workflow, payment information and account administration, and none of it asks whether today is a filing deadline before something breaks.
Court filing, payments, client portals and document exchange can create separate accounts and integrations that the firm needs to inventory and control. If they are not inventoried, access can survive an employee's departure or a change in responsibility.
An attacker does not need to beat every control. They need one convincing message about settlement instructions, an invoice, a document share or a password reset, and one person who acts on it. Legal work already runs on urgency, money, attachments and unfamiliar parties, which gives a fake plenty of room to look normal.
We configure SPF, DKIM and DMARC so your domain is harder to impersonate, then add multi-factor authentication, phishing simulation and training where filtering runs out of ideas. The aim is not to make people paranoid. It is to make them pause when a message is almost right.
Your domain, your administrative accounts, your documentation and your vendor relationships belong to the firm. None of it should turn into a bargaining chip the day you decide to change IT companies. We take no vendor commissions and sell you nothing, so a recommendation is just a recommendation.
When a problem crosses vendors, we coordinate with the relevant providers instead of leaving you to referee them. Attorneys have better things to do than chair a conference call between three support departments.
Send us one question about your firm's IT and we will give you a straight answer, at no charge, with nothing to sit through afterwards. We would rather answer a question now than be called after it has turned into a mess. If the honest answer is that somebody has to look at it, we will tell you that too.
This is an answer to a question, not troubleshooting, system access, or ongoing support.
Some questions cannot be answered honestly from the outside. When that happens we may offer to come and look properly: a read-only review of the systems we agree on, and a written summary of the sampled findings and our recommended next steps within the agreed scope. These take real hours, so reviews are subject to availability, and we will confirm any date in writing.
Asking does not book a review. We confirm the scope and the date in writing before anyone touches a system. Printed material does not reserve an appointment. One review per firm.
A review is a point-in-time sample of the systems named in the written scope. Items outside that scope are not evaluated and have not passed.
Tell us what your attorneys depend on, and which IT problems keep getting in the way.
Call (817) 265-5000 or email info@bdunn.com. Arlington, and we answer our own phone.
Ask us your question